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FREQUENTLY ASKED QUESTIONS

We've put together some commonly asked questions to give you more information about us and our products.

Parts, Warranty, and Customer Support

How long is my warranty?
Where can I buy replacement parts?
My product is not working properly. What can I do?
Where are the puck catchers, triangle, and accessory holders for the 3-in-1 or 2-in-1 Pockey table?
Where are parts #18, 19, and 20 for my 3-in-1 flip table?

Darts

How do I hang my dartboard?
Where should I put the throwline?
Can I mount any items on a door or outside?
Where should I mount the Laser Throwline?
My shafts come loose after a few throws. Is there any way to prevent this?
My Vtooth Dartboard won’t pair with the app. What can I do to fix it?
Is there somewhere I can connect with other Vooth users to coordinate online play?

Billiards & Game Tables

Where is the model number on my table?
How do I know if my room is big enough for the game table I want?
What is Accuslate?
What weights do your cues come in?

Contact Information

Return Address

GLD Products
S84 W19093 Enterprise Dr
Muskego, WI 53150

Business Hours

Monday to Friday
8:30AM - 4:30PM CST
*Holidays may affect these hours

Phone

Toll Free: (800) 225-7593

Email

support@gldgames.com

Don't Take Our Word For It! Here's What Our Customers Think:

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